References - All Russia
Madeleine
I hope you are well.
Just to let you know that my trip to Russia was MAGICAL. It exceeded my wildest expectations. Everything worked out perfectly well. I was happy with the hotels, the excursions, the guides and the transfers. I know I am a difficult and demanding client, and would like to thank you for your kindness and patience.
In future I will most definitely like to visit Russia again and I would recommend your agency to anyone else who wishes to go there.
Kind regards
Madeleine
Aurora Ferreira
Dear Maria
I enjoyed my trip to Russia and the Tour Guides were very good. I especially enjoyed having Ilona as my Moscow guide and I had asked for her e-mail address which she gave me.However I sent her an e-mail more than a week ago but as yet have not received a reply.Could you possibly contact her and let her know,mabe she can e-mail me i'd appreciate it very much.
Best wishes
AURORA
Aurora Ferreira
Jim Clark
Dear Travel to Russia:
I wanted you to know that I recently completed a one week excursion to St. Petersburg using your service for the first time. I was especially pleased with my guide, Tatyana Churikova and with my driver, Alexander Beloyev. Both of these young people were very friendly, professional & knowledgeable. Additionally, my travel agent, Maria Yurova was a great help in getting the trip organized and finalizing all of the details. I have nothing but praise for your company and the people who work at In-Russia. I will recommend this site to anyone in America that expresses an interest in traveling to Russia and I fully intend to use your services the next time that I travel to your beautiful and wonderful country.
Thank you for a great trip!!!
Jim Clark
Shaw Steve
Hi Elena,
im back home from russia Elena...so glad you helped us make our trip enjoyable...we had good time on both trains and our driver was waiting for us on dl flt 30 even though we were over an hour late arriving into moscow... the city is alive for sure... we free-lanced most of the trip....it was very sad of course about the two flights and the blast at the moscow subway...and when we returned to find the tragedy in southern russia with the school....so much more has to be done to make our countries safe from terrorism....i pray we can make a system that will make both our countries stronger and safer from those whom would try to destroy peace in our lands...it was a great pleasure working with you and your firm ... if you should ever need any info please feel free to contact me...God bless respectfully Steve Shaw
Cheryl L. Maibusch
Elena - I just wanted to let you know how much of an asset you have in Tatyana in St. Petersburg. She was absolutely wonderful! She really did double duty having to say a lot of things twice, first in english for us and then the high points again in russian for Andrei. Andrei really liked her too as she engaged him in conversation very well. We also appreciated the part of her service when she was actually able to help us with our train from St. Petersburg to Moscow by helping us find our car and then find our compartment within the car. We would have been so lost without her! Our driver was also very courteous and friendly and prompt as well. If we ever make it back to Russia we will certainly contact your agency for all the details. We won't hesitate to pass along our experiences as well. Thank you also for all your efforts to arrange the perfect venture for our family. we truly enjoyed St. Petersburg and are glad we decided to take the side trip after all.
Sincerely, Cheryl L. Maibusch
Aziza
Dear Maria - It is with deep regret that I did not get to meet you. I was so looking forward to seeing you however my time on the last day in Moscow was very limited as I had quite a bit of shopping to do and did not want to miss my transfer to the airport.
Thank you so much for all yor assistance in making our trip such a success. My family and I had an amazing vacation and I am sure that we will definitel be back to get more!! Russia is such a beautiful country and to experience it even for such a short time was indeed a privelege. Like yourself, I found the people to be so warm, caring and kind and your hospitality was much appreciated. I will send you some photographs soo. looking forward to dealing with you again soon.
spaSIba.
Best regard
Aziza
Mary Marks
Maria, Thanks for arranging everything. We are especially grateful for having had the best guide in all Moscow--or all of Russia, perhaps. Zhenya (forgive the spelling) was a treasure. (Does she have an e-mail or postal address where we could write to her?) Beyond that, our accommodations worked out very well.
Best regards,
Mary Marks
Rosemarie Lanyon, USA
Kestutis and Barbara, We had a great time on the trip. We loved the hotel in Beijing and would certainly recommend it to others. The guide and the outings in Mongolia were great. The hotel was comfortable. The kids all enjoyed the chance to ride horses and we all very much enjoyed the stay at the national park in the ger camp. We saw the wild horses and the big horned sheep. The sheep were especially fun to see because even the national park guide had never seen them before. We also loved Ulaan Ude. It is quite beautiful there. We had lots of fun with our guide. I think she and her staff were the best of the trip. Irkutsk was a nice city but I am glad that we went to Listvyanka to see Lake Baikal. We loved Moscow. The guide there was also very good. St. Petersburg was also beautiful and the guide there was not only a very good guide but she went out of her way to solve our problems and make sure we were comfortable. We all had a great time in London. The air conditioning in our hotel wasn't working so they moved us to one of their sister hotels which turned out to be the five star Courthouse Kepinski (sp?). The people in the first hotel were very nice and obviously went out of their way to make us happy. I would happily stay in their hotel anytime. That said, we love the Courthouse Hotel. It was in a great location and it was a very nice hotel. We felt lucky to stay there considering how much more it would normally cost. All the trains were fine. They varied quite a bit in comfort levels but they were all perfectly comfortable. The train from Moscow to St. Petersburg was by far the most luxurious. It was very helpful to have people meet us and deliver us to the various trains because of the language difference.
I do want you to know that the trip was wonderful and I was very happy with all you did for me. I would be happy to talk with anyone considering your services and let them know how great you both were. Thank you. Rosemary
Renate
We will contact you again when we travel along Transsib - we found your site very easy to navigate and your booking format is great.. Renate
Roberta, Italy
Gentile Natalia, vorrei ringraziarla per l'assistenza durante il nostro viaggio, la Russia ci e piaciuta tantissimo e con la vostra cortesia ed efficienza avete reso molto piacevole il nostro soggiorno.
Fabio, Switzerland
I'd like to thank you so much for your collaboration and kindness. Surely, as soon as I have time to come to Russia again, I will contact you to organize my trip.
KEITH ESCOE
I just wanted to let you know how much Emma and I enjoyed your tour of Moscow. We particularly enjoyed the cathedrals, the flea market, the museum of the Great Patrotic War, and the Puskin Restaurant. The Puskin Restaurant turned out to be the best food we had in Russia (in fact the best food we have had in most places). I would love to go there again. The tour could not have been under the worst circumstances - visa problems and the attack on Emma in the Metro. We discovered tonight that the thieves did get away with 700 Philippine pesos (about $12.00). We were very fortunate to get the bag back with our airline tickets. Even among these trying circumstances, we had a memorable experience. I think the cathedrals brought the necessary tranquility we needed under the stress at the moment, but a lot of the credit goes to you and the great job you did. Even though we purchased many souvenirs, Emma and I were talking about items we missed and places we wanted to see. So you may see us again. I shudder to think about another visa. I am going to write to the Russian Embassy in Bahrain about the visa fiasco. I suppose it should be addressed to the Charge' d'affaires, but you said it should be the Russian Consulate. You worked very hard to get our visa extension at the airport and Emma and I really appreciate it. Matt also worked very hard and we appreciate his efforts. Thanks again for you efforts and we hope we hear from you.
Neil Galloway
Natalia,
Thanks so much for everything. We have finally arrived home. All in all, we had a fantastic trip. The Russia/Mongolia stuff was well organized and we thoroughly enjoyed it. We liked where you cut costs for us as well. Doing St. Petersburg on our own, getting picked up in moscow at the train but not dropped off, and etc worked out really well and let us explore a bit on our own.
By the way, Svetlana was by far the best guide we had on any part of our trip.
Our apartment in Moscow was awesome and were wondering how someone could book it on their own and how much it would be.
Talk to you again,
Neil
Massimo, Italy
Dear Elena,
my holiday in moscow is finished. I wanted to thank you because everything has been perfect. Till next time.
Steve, USA
Dear Natalia,
I had a very good visit. I enjoyed the tours especially. Sincerely, Steve
Diane McIntyre
My husband, my friend, Sharon, and I will be taking the early August Golden Ring Moscow to Moscow cruise. We have been working with Elena for several months -- first with our general questions, and then after we selected our cruise and booked it, with a variety of more specific questions, as well as having her book train tickets for us. Elena has been consistently wonderful -- prompt, responsive and totally thorough. And in each of her emails, she has established a warm, friendly and welcoming tone. I wanted to let you know how pleased we have been and continue to be. We are very much looking forward to our upcoming trip to Russia, and will be happy to recommend In Russia to other friends. Best,
Aziza Cassim
Dear Maria, Thank you so much for all yor assistance in making our trip such a success. My family and I had an amazing vacation and I am sure that we will definitel be back to get more!! Russia is such a beautiful country and to experience it even for such a short time was indeed a privelege. Like yourself, I found the people to be so warm, caring and kind and your hospitality was much appreciated. I will send you some photographs soo. Looking forward to dealing with you again soon. .spaSIba
Dana Isherwood
Dear Elena: We had a wonderful time taking the Trans Siberian Express from Beijing to Moscow. Our week in Irkutsk and Baikal was especially interesting. Using the Hovercraft to get around Baikal in May was the perfect choice as the ice was still intact around Elkhorn Island and in various other parts of our journey. We had good weather for most of the days. I doubt many foreigners have seen Baikal in May. It is quite beautiful. A few flowers, a bit of green, bare trees, and the lake ice. We used the hovercraft to look for Narpas on the ice and with binoculars were able to see quite a few-none close-up of course as we didn't want to disturb them.
Best wishes,
Dana Isherwood
